Topcret USA / Privacy

Privacy policy, kept simple.

This explains what information we collect when you use topcretusa.com, why we collect it, and the choices you have. We keep data collection to the minimum needed to answer your request.

Last updated: June 2026

1. Who we are

This website is operated by Topcret USA LLC ("Topcret USA", "we", "us"), Official U.S. Distributor of Topcret. You can reach us at info@topcretusa.com or (213) 294-1989 / (305) 600-6670.

2. Information we collect

We only collect what you choose to send us. When you submit the quote or contact form, that may include your name, email, phone number, ZIP code, system of interest, area of application, and project details. We do not ask for, and you should not send us, sensitive personal information, payment details or government ID numbers through this site.

Our host and form provider may automatically log basic technical data (such as IP address and browser type) for security and to prevent spam.

3. How we use it

We use the information you submit to respond to your request, prepare a quote, and provide technical guidance. We may keep your message and our reply as a record of the inquiry. We do not use your details for unrelated marketing without your consent.

We do not sell or rent your personal information. We do not share it with third parties except the service providers that help us operate the site (for example, our form-delivery provider) or where required by law.

4. Cookies & third-party services

This site uses Google Fonts to load typefaces (a request to Google's servers) and Google Analytics 4 to understand, in aggregate, how visitors use the site. Analytics cookies collect anonymized usage data (such as pages viewed and approximate region); IP addresses are anonymized. Form submissions are processed by Zoho CRM (our customer-relationship system), which receives the data you enter so we can respond. These providers process data under their own privacy terms. We do not run advertising trackers, and we do not sell your data. You can opt out of Google Analytics with the Google Analytics opt-out add-on or by blocking cookies in your browser.

5. Data retention

We keep inquiry records only as long as needed to handle your project and for our normal business and legal records, after which they are deleted or anonymized.

6. Your choices & rights

You can ask us to access, correct or delete the personal information you have sent us by emailing info@topcretusa.com. Depending on where you live, you may have additional rights — for example, California residents have rights under the CCPA/CPRA, including the right to know, delete, and to opt out of the "sale" or "sharing" of personal information (which we do not do).

7. Children

This site is intended for business and homeowner inquiries and is not directed to children under 13. We do not knowingly collect information from children.

8. Changes

We may update this policy as our practices or the law change. The "last updated" date above reflects the current version.

9. Contact

Questions about this policy or your data: info@topcretusa.com.

This page is a general template for the website. Before launch, confirm your exact legal entity name and have this policy reviewed by your attorney to match your jurisdiction, your form provider's terms, and any analytics or advertising tools you later add.

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